Privacy Policy | Milford Plumbing Service
Last Updated: September 2025
At Milford Plumbing Service, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our plumbing services across Milford, New Haven County, and Fairfield County, CT.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, service address, and payment details when you request plumbing services or fill out our contact form.
- Non-Personal Information: Browser type, IP address, pages visited, and general site usage data through cookies or analytics tools.
2. How We Use Your Information
Your information is used to:
- Provide plumbing, heating, and emergency services.
- Schedule and confirm appointments.
- Communicate updates, promotions, or special offers (if you opt in).
- Improve website performance and customer experience.
- Process payments securely.
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We may share your information only in these cases:
- With trusted service providers who help us operate our business (e.g., payment processors).
- When required by law or to protect our legal rights.
- If needed for emergency service coordination.
4. Cookies & Tracking
Our website may use cookies and analytics to improve performance and understand visitor behavior. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
6. Your Rights
As a customer, you have the right to:
- Request a copy of the personal information we hold about you.
- Update or correct your details.
- Opt out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies.
8. Children’s Privacy
Our services are intended for homeowners and businesses. We do not knowingly collect personal information from children under 13.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Milford Plumbing Service
(203) 555-1234
Street: 900 Boston Post Road
City: Milford
State: CT (Connecticut)
Zip Code: 06460
